What is a Shared Mailbox and How Does It Work?

A Shared Mailbox allows a group of employees to monitor and send emails using a common address (e.g., info@ku.lt).

Why Use a Shared Mailbox?

• Professionalism: The recipient sees the shared address instead of your personal name.
• Teamwork: Everyone sees the same emails, ensuring tasks are not duplicated.
• Common Calendar: You can use a shared schedule to plan meetings.
• "Noreply" Function: Ideal for sending announcements that do not require a response.

⚠️ Important to Know Before Starting

• No Direct Login: You cannot log in to the mailbox directly with a password.
• Access via Permissions: Once permissions are granted, the mailbox automatically appears in your personal Outlook app.
• Account Status: Secure – the account itself remains disabled and is managed through authorized users.